We want you to be completely satisfied with your purchase but understand that sometimes an item needs to be returned. No worries – we’re here to help!
OUR 30 DAY MONEY BACK GUARANTEE
We provide a 100% satisfaction guarantee for 30 days or your money back!
Shipments must be pre-dispatched employing a traceable method like USPS or insured mail.

Returns

We provide you 30 days to return an unused, in-excellent condition product for a refund since we recognize that there may be occasions when you won’t like it. To return an item, there is no restocking fee, but you will need to cover the shipping costs back to us. If you would like a prompt refund, please email support@whooshop.online.

for return instructions prior to returning the item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. please contact us at support@whooshop.online

Defected:

If you discover your order is flawed you’d wish to contact us at Mail: support@whooshop.online  with photos of the product (no return the item) we’ll immediately send a replacement product.

Not as described or wrong Product:

If you find that your order is defective, please email us at support@whooshop.online with pictures of the items. We’ll give you a return shipping label, and as soon as we trace it, we’ll send out a replacement product right away.

Change of mind:

Change of Mind isn’t acceptable. No Any return Or Refund will Process

Please Note! color or texture could even vary from photo as each product is natural and handmade.

Cancel order :

Typically, we mail out orders right away.

Therefore, please inform us as soon as possible if you would want to cancel your order. The processing department will get involved, but we cannot promise that the order will be returned once it has been received.

We truly work hard to ensure that our clients are satisfied, however refunds will only be given after the returned item has been received and inspected. This process may take up to seven days.

Customer Service
24/7 Days Support
Phone: +447402924570
Email: support@whooshop.online
Address: 235 Vauxhall Bridge Rd, Pimlico, London SW1V 1EJ, UK